lucky7 Terms & Conditions

1.1 Age Requirement. Access to and use of the lucky7 platform is strictly restricted to individuals who are at least twenty-one (21) years of age. This age threshold is set in accordance with the regulations of the Philippine Amusement and Gaming Corporation (PAGCOR) governing online gaming operations in the Philippines. By registering an account on lucky7, you represent and warrant that you are 21 years of age or older.

1.2 Jurisdiction. lucky7 is operated for players physically located within the Philippines. It is your sole responsibility to ensure that accessing and using lucky7 is lawful in your jurisdiction. lucky7 makes no representation that the platform is appropriate or available for use in locations outside the Philippines.

1.3 Identity Verification. lucky7 reserves the right to request identity verification documents at any time, including but not limited to a government-issued Philippine ID (such as a PhilSys National ID, passport, driver's license, or SSS/GSIS card), proof of address, and proof of payment method ownership. Failure to provide satisfactory documentation within the timeframe specified by lucky7 may result in suspension of withdrawal privileges or account closure.

1.4 Excluded Persons. Employees, contractors, directors, and officers of lucky7 and its affiliated entities, as well as their immediate family members residing in the same household, are not eligible to hold a player account or participate in any promotions offered by lucky7.

2.1 One Account Per Player. Each individual may register and maintain only one (1) lucky7 account. The creation of multiple accounts by a single individual — whether under the same name, different names, or using different payment methods — is strictly prohibited. lucky7 employs technical and manual controls to detect duplicate accounts. Where duplicate accounts are identified, lucky7 reserves the right to close all associated accounts and forfeit any balances therein.

2.2 Accurate Information. You agree to provide accurate, current, and complete information during the registration process and to update such information promptly if it changes. Providing false, misleading, or incomplete registration information is a material breach of these Terms and Conditions and may result in immediate account termination.

2.3 Account Security. You are solely responsible for maintaining the confidentiality of your lucky7 username and password. You agree to notify lucky7 immediately upon becoming aware of any unauthorized use of your account or any other breach of security. lucky7 will not be liable for any loss or damage arising from your failure to comply with this security obligation.

2.4 Account Non-Transferability. Your lucky7 account is personal to you and may not be transferred, sold, or assigned to any third party. You may not allow any other person to access or use your account. Any winnings generated through unauthorized account access may be voided at lucky7's discretion.

3.1 Accepted Payment Methods. lucky7 currently accepts deposits and processes withdrawals via the following Philippine payment channels: GCash, PayMaya, Bank of the Philippine Islands (BPI), Banco de Oro (BDO), and Metrobank. lucky7 reserves the right to add or remove payment methods at any time without prior notice.

3.2 Minimum and Maximum Transactions. The minimum deposit amount is ₱50. Minimum and maximum withdrawal amounts are displayed within your lucky7 account dashboard and may vary depending on the payment method selected. lucky7 reserves the right to adjust transaction limits at its discretion.

3.3 Withdrawal Processing. Withdrawal requests are typically processed within three (3) minutes for e-wallet methods (GCash, PayMaya) and within one (1) to three (3) banking days for bank transfers (BPI, BDO, Metrobank), subject to identity verification requirements being satisfied. lucky7 is not responsible for delays caused by third-party payment processors or banking institutions.

3.4 Same-Method Withdrawal Policy. For anti-money laundering compliance purposes, withdrawals will generally be returned to the same payment method used for the most recent deposit. lucky7 reserves the right to request additional documentation before processing any withdrawal.

3.5 Currency. All transactions on lucky7 are conducted in Philippine Peso (PHP / ₱). lucky7 does not accept deposits in foreign currencies. Any currency conversion fees charged by your bank or payment provider are your sole responsibility.

3.6 Anti-Money Laundering. lucky7 is committed to full compliance with Philippine anti-money laundering laws, including the Anti-Money Laundering Act (AMLA) as amended. lucky7 reserves the right to conduct enhanced due diligence on any account and to report suspicious transactions to the Anti-Money Laundering Council (AMLC) as required by law.

4.1 General Bonus Terms. All bonuses, free spins, cashback offers, and other promotional incentives offered by lucky7 are subject to specific terms and conditions that will be communicated at the time the promotion is made available. In the event of any conflict between a specific promotion's terms and these general Terms and Conditions, the specific promotion terms shall prevail.

4.2 Wagering Requirements. Unless otherwise stated, bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier and eligible games will be specified in the promotion details. Wagering progress can be tracked in real time from your lucky7 account dashboard.

4.3 Bonus Abuse. lucky7 reserves the right to void bonuses and any associated winnings, and to close accounts, where it determines that a player has engaged in bonus abuse. Bonus abuse includes, but is not limited to: opening multiple accounts to claim the same promotion, placing low-risk or hedged bets to satisfy wagering requirements, and colluding with other players to exploit promotional offers.

4.4 Expiry. Bonus funds and free spins that are not used within the validity period specified in the promotion details will expire automatically. Expired bonuses cannot be reinstated.

5.1 Game Availability. lucky7 reserves the right to add, modify, suspend, or remove any game from the platform at any time without prior notice. Game availability may vary based on your location within the Philippines and applicable regulatory requirements.

5.2 Technical Malfunctions. In the event of a technical malfunction, disconnection, or system error during gameplay, lucky7 will make reasonable efforts to reconstruct the game state from server logs. Where reconstruction is not possible, lucky7 reserves the right to void the affected round and return the wager to the player's account. lucky7's decision in such matters is final.

5.3 Minimum and Maximum Bets. Minimum and maximum bet limits apply to all games on lucky7 and are displayed within each game interface. lucky7 reserves the right to impose individual bet limits on any account at its discretion.

5.4 Void Bets. lucky7 reserves the right to void any bet that was placed in error, placed on an event with an incorrect price, or placed in circumstances that constitute a breach of these Terms and Conditions.

The following conduct is strictly prohibited on the lucky7 platform. Engaging in any of the following may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to relevant law enforcement authorities:

• Fraudulent activity, including the use of stolen payment credentials, chargebacks, or identity fraud.
• Collusion with other players to gain an unfair advantage in any game.
• Use of automated tools, bots, scripts, or any software designed to interact with the lucky7 platform in a manner not intended for human players.
• Exploitation of software bugs or errors in game logic to generate winnings that would not otherwise be achievable.
• Money laundering or any attempt to use lucky7 to conceal the proceeds of criminal activity.
• Harassment or abuse of lucky7 staff or other players via any communication channel.
• Accessing the platform from a jurisdiction where online gambling is prohibited.
• Providing false information during registration or identity verification.

7.1 Commitment. lucky7 is committed to promoting responsible gaming among all Filipino players. Gambling is intended to be a form of entertainment. If gambling ceases to be enjoyable or begins to cause financial, emotional, or social harm, lucky7 encourages players to make use of the responsible gaming tools available on the platform.

7.2 Player Tools. lucky7 provides the following responsible gaming tools, accessible from your account settings at any time:

• Deposit Limits: Set daily, weekly, or monthly deposit caps on your account.
• Session Time Limits: Receive alerts and automatic logouts after a specified period of play.
• Reality Checks: Periodic on-screen notifications displaying your session duration and net gaming activity.
• Self-Exclusion: Request temporary (30-day, 90-day, 180-day) or permanent exclusion from the lucky7 platform. Self-exclusion requests are processed within 24 hours.
• Cool-Off Period: Take a short break from gambling without permanently closing your account.

7.3 Underage Gambling Prevention. lucky7 strictly enforces the 21+ age requirement. If you are aware of a minor attempting to access lucky7, please contact our support team immediately. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms.

8.1 Ownership. All content on the lucky7 platform — including but not limited to the lucky7 name, logo, website design, graphics, text, software, game interfaces, and promotional materials — is the exclusive property of lucky7 or its licensors and is protected by applicable intellectual property laws.

8.2 Restricted Use. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the lucky7 platform solely for personal, non-commercial entertainment purposes. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the lucky7 platform without prior written consent from lucky7.

8.3 Feedback. Any feedback, suggestions, or ideas you submit to lucky7 regarding the platform may be used by lucky7 without restriction or compensation to you.

9.1 Platform Availability. lucky7 does not warrant that the platform will be available at all times, free from errors, or uninterrupted. Scheduled and unscheduled maintenance, technical failures, and circumstances beyond lucky7's reasonable control may result in temporary unavailability of the platform.

9.2 Exclusion of Consequential Damages. To the maximum extent permitted by applicable Philippine law, lucky7 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the lucky7 platform, including but not limited to loss of profits, loss of data, or loss of goodwill.

9.3 Cap on Liability. In any event, lucky7's total aggregate liability to you for any claim arising out of or relating to these Terms and Conditions or your use of the platform shall not exceed the total amount deposited by you into your lucky7 account in the thirty (30) days preceding the event giving rise to the claim.

9.4 Third-Party Services. lucky7 is not responsible for the acts or omissions of third-party payment processors, game providers, or other service providers whose services are integrated into the lucky7 platform.

10.1 Termination by Player. You may close your lucky7 account at any time by contacting our support team. Upon closure, any verified real-money balance remaining in your account (excluding bonus funds subject to incomplete wagering requirements) will be returned to you via your registered payment method within a reasonable timeframe.

10.2 Termination by lucky7. lucky7 reserves the right to suspend or permanently close any account, with or without prior notice, where it determines that:

• The player has breached any provision of these Terms and Conditions;
• The player has engaged in fraudulent, abusive, or criminal conduct;
• Continued operation of the account poses a regulatory, legal, or reputational risk to lucky7;
• The player has failed to complete identity verification within the required timeframe; or
• lucky7 is required to do so by applicable law or regulatory directive.

10.3 Effect of Termination. Upon termination of your account for cause, lucky7 reserves the right to forfeit any bonus balances and any winnings derived from bonus funds. Real-money balances may be withheld pending investigation where fraud or criminal conduct is suspected.

11.1 Applicable Law. These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

11.2 Dispute Resolution. In the event of any dispute between you and lucky7 arising from these Terms and Conditions or your use of the platform, both parties agree to first attempt to resolve the dispute through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to the appropriate courts of the Philippines having jurisdiction over the matter.

11.3 Regulatory Oversight. lucky7 operates within the regulatory framework established by PAGCOR for online gaming in the Philippines. Players who believe their complaint has not been adequately addressed by lucky7 may escalate the matter to PAGCOR through its official complaint channels.

12.1 Right to Amend. lucky7 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, lucky7 will provide reasonable notice to registered players via email or an in-platform notification prior to the changes taking effect.

12.2 Continued Use. Your continued use of the lucky7 platform following the effective date of any amendment constitutes your acceptance of the revised Terms and Conditions. If you do not agree to the amended terms, you must cease using the platform and may request account closure in accordance with Section 10.1.

12.3 Version History. The current version of these Terms and Conditions supersedes all prior versions. The effective date at the top of this document indicates when the current version came into force.